Customer Service

we pride ourselves on providing an excellent client experience.

Below you'll find answers to some of the most common customer service questions, but if you need further assistance, please contact us, and a Park State Bank associate will be happy to assist you.

Bank Holidays

All Park State Bank locations will be closed to observe the following holidays in 2025:

New Year’s Day 2025: Wednesday, January 1
Martin Luther King, Jr. Day: Monday, January 20
President's Day: Monday, February 17
Memorial Day: Monday, May 26

Juneteenth National Independence Day: Thursday, June 19

Independence Day: Friday, July 4
Labor Day: Monday, September 1
Columbus Day: Monday, October 13

Veterans Day: Tuesday, November 11
Thanksgiving: Thursday, November 27

Christmas: Thursday, December 25

New Year’s Day 2026: Thursday, January 1

Enroll in Online Banking

If you are a current Park State Bank client, you can enroll in online banking either online, or by calling a Customer Service Representative at any of our locations.

Lost or Stolen credit Card

If your credit card is lost or stolen, please call 800-325-3678.

Lost or Stolen Debit Card

For a lost or stolen ATM or Debit card please call 888-297-3416. International customers please call 206-389-5200.

Order Checks

You can order personal checks or business checks online. Contact us if you need any assistance.

Routing Number

Our routing number is: 091900119

STOP PAYMENTS

To stop payments, log in to online banking and follow instructions. Or call a Customer Service Representative at any of our locations.

TELEPHONE BANKING

You can call 877-888-6800 to access your account information through our Telephone Banking system. When prompted, enter your account number, full social security number, and zip code. Once verified, the telephone banking system will prompt you to establish a personal identification number (PIN) for future access.

update contact information

If you need to make an update to your contact information on file, please contact us.